LOS ANGELES, CA

When we first connected with this Los Angeles-based company, they were a small, overworked team with big potential—but no bandwidth. The owner was stuck in the sales chair, juggling too many roles, and the team was constantly putting out fires instead of building momentum. We stepped in to help shift the chaos into clarity.

Together, we restructured the team by identifying the right people for the right seats. We helped hire key staff to fill gaps in operations, customer service, and sales—freeing the owner to start focusing on the business rather than in it. To support this growth, we built out custom EOS tools and repeatable processes that brought efficiency, consistency, and accountability to every department. Sales pipelines became trackable. Client onboarding became streamlined. Team communication became focused and proactive. Today, the company is thriving—with the owner well on their way to stepping out of day-to-day sales, a capable team in place, and a clear roadmap for scaling the business with confidence. What was once a reactive, exhausted operation has become a strategic, empowered company with room to grow.

Results

– Filled 3 key executive positions to create a more balanced and scalable team structure
– Created efficiencies in production by identifying roles and responsibilities
– Developed an action plan for owner retirement